Shift Leader: Drive Hospitality, Grow into GM

Sweetgreen; Salem (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tips

Competitive wages

Healthcare options

Paid vacation

Free meal every shift

401(k)

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations and leadership. You will drive hospitality, model teamwork, and ensure smooth shifts while upholding food safety and high standards of service.

Ideal candidates bring supervisory experience in fast-paced environments and a passion for building a positive team culture. This role offers growth toward management opportunities and competitive wages, with comprehensive benefits where eligible.

Qualifications

• 1+ year of experience in a Shift Leader or Supervisor role.
• Experience in fast-paced environments - restaurant, retail, or hospitality.
• Ability to coordinate multiple tasks while maintaining operational standards.
• Must be able to work in the United States.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest is welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership

Hospitality

Communication

Problem solving

Organization

Accountability

Job description

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations and leadership. You will drive hospitality, model teamwork, and ensure smooth shifts while upholding food safety and high standards of service.

Ideal candidates bring supervisory experience in fast-paced environments and a passion for building a positive team culture. This role offers growth toward management opportunities and competitive wages, with comprehensive benefits where eligible.