Shift Leader - Lead Fast-Casual Team & Earn Tips

Playa Bowls; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay + Tips

Professional Development

Vibrant Work Culture

Employee Discounts

Job summary

Playa Bowls Indianapolis is seeking a Shift Leader to help manage daily operations and guest experiences. You will lead opening and closing shifts, delegate tasks, and ensure safety and quality across all bowls and toppings.

The role emphasizes strong customer service, team leadership, and adherence to PB policies while thriving in a fast-paced, upbeat environment with plenty of opportunities for growth and participation in our vibrant culture.

Qualifications

• Must be available to work 5 morning shifts a week, minimum of 30 hours a week
• Must be available weekends but expected to work as the business dictates
• Must pass the PB Food Safety certification requirement within 3 months of employment

Responsibilities

• Manage opening and closing shifts
• Delegate work to employees in an appropriate and responsible manner
• Responsible for leading opening and closing shifts
• Manage and issue refunds
• Solve customer issues in a polite and professional manner
• Manage and record inventory levels throughout the shift and at the end of the night
• Count the register, safe, and deposit
• Communicate effectively with management regarding any issues throughout the shift
• Ensure that all tasks are completed in a timely manner and in accordance with company standards
• Lives the Playa Bowls mission, purpose, and values

Job description

Playa Bowls Indianapolis is seeking a Shift Leader to help manage daily operations and guest experiences. You will lead opening and closing shifts, delegate tasks, and ensure safety and quality across all bowls and toppings.

The role emphasizes strong customer service, team leadership, and adherence to PB policies while thriving in a fast-paced, upbeat environment with plenty of opportunities for growth and participation in our vibrant culture.