Shift Lead — Fast-Casual Bowls, Lead Ops & Growth

Playa Bowls; Cibolo (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay + Tips

Professional Development

Vibrant Work Culture

Employee Discounts

Comprehensive Benefits

Job summary

Playa Bowls Texas is seeking a Shift Leader to oversee shop operations when the manager is away, ensuring food quality, guest service, and smooth daily operations in a fast-paced setting.

You will lead by example, delegate tasks, and uphold Playa Bowls standards while evolving in a growth-focused, energetic team environment. Competitive pay with tips, comprehensive training, and employee discounts are offered.

Qualifications

• Experience leading a fast-paced restaurant team.
• Commitment to guest satisfaction and service excellence.
• Ability to delegate and train staff.

Responsibilities

• Oversee food quality and freshness during shifts.
• Delegate tasks to support operations and productivity.
• Lead opening and closing shifts with consistency.
• Handle customer refunds professionally.
• Resolve guest concerns in a courteous, solution-focused manner.
• Maintain inventory records and end-of-day counts.
• Reconcile register and deposits.
• Communicate shift updates to management.
• Model Playa Bowls' mission and core values.

Skills

Leadership

Customer Service

Communication

Team Supervision

Food Safety

Job description

Playa Bowls Texas is seeking a Shift Leader to oversee shop operations when the manager is away, ensuring food quality, guest service, and smooth daily operations in a fast-paced setting.

You will lead by example, delegate tasks, and uphold Playa Bowls standards while evolving in a growth-focused, energetic team environment. Competitive pay with tips, comprehensive training, and employee discounts are offered.