Shift Leader — Drive Guest Experience in Fast-Casual Growth

Playa Bowls, LLC.; Cincinnati, Northern (OH, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay + tips

Professional development

Vibrant work culture

Employee discounts — 50% on shift, 30%

Training program

Job summary

Playa Bowls in Cincinnati is seeking a Shift Leader to help manage daily operations and ensure a top-notch guest experience. You will lead opening and closing shifts, delegate tasks, and uphold food safety standards in a fast-paced environment.

Responsibilities include handling refunds, managing inventory, and communicating with management to maintain smooth operations. Competitive pay with tips and training are provided.

Qualifications

• Must be available to work 5 morning shifts per week and at least 30 hours weekly.
• Must pass PB Food Safety certification within 3 months of employment.
• Must be available on weekends as the business dictates.

Responsibilities

• Lead opening and closing shifts.
• Delegate tasks and supervise staff.
• Maintain food quality and safety standards.
• Handle refunds and customer issues professionally.
• Monitor inventory and assist with POS transactions.
• Communicate with management about shift issues.

Skills

Customer service

Leadership

Communication

Flexibility

Team delegation

Tools

POS system

Cash handling

Job description

Playa Bowls in Cincinnati is seeking a Shift Leader to help manage daily operations and ensure a top-notch guest experience. You will lead opening and closing shifts, delegate tasks, and uphold food safety standards in a fast-paced environment.

Responsibilities include handling refunds, managing inventory, and communicating with management to maintain smooth operations. Competitive pay with tips and training are provided.