Shift Leader - Fast-Casual Growth & Team Lead

Playa-Bowls; Fishers (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay + Tips

Professional Development

Vibrant Work Culture

Employee Discounts

Job summary

Playa Bowls is hiring a Shift Leader in Fishers, IN to help run busy mornings. You will supervise team members, open and close shifts, ensure quality food, handle refunds, and deliver friendly service that reflects the Playa Bowls brand.

You bring strong communication, flexibility, and a can-do attitude to a fast-paced environment. This role offers competitive pay with tips, growth training, and an upbeat culture where teamwork and customer smiles are part of the job.

Qualifications

• Experience delivering friendly, attentive service in fast-paced environments.
• Ability to lead by example and delegate tasks effectively.
• Strong communication with team, managers, and customers.

Responsibilities

• Manage and maintain food quality, discard when needed.
• Delegate work to employees responsibly.
• Lead opening and closing shifts.
• Manage and issue refunds.
• Resolve customer issues professionally.
• Record inventory levels during shifts.
• Count cash and deposits.
• Communicate issues to management.
• Ensure tasks meet company standards.

Skills

Customer Service

Leadership

Communication

Team Supervision

Flexibility

Job description

Playa Bowls is hiring a Shift Leader in Fishers, IN to help run busy mornings. You will supervise team members, open and close shifts, ensure quality food, handle refunds, and deliver friendly service that reflects the Playa Bowls brand.

You bring strong communication, flexibility, and a can-do attitude to a fast-paced environment. This role offers competitive pay with tips, growth training, and an upbeat culture where teamwork and customer smiles are part of the job.