Shift Lead — Fast-Paced Growth + 50% Discount

Playa-Bowls; Springboro (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay + Tips

Professional Development

Vibrant Work Culture

Employee Discounts

Job summary

Playa Bowls is hiring a Shift Leader in the United States to oversee morning shifts, guide the team, and ensure quality and guest satisfaction. This role includes leading opening and closing procedures, managing inventory, and handling customer concerns with a positive, energetic approach.

Training is provided to develop leadership and food safety skills. Competitive pay with tips, plus a strong development program and employee discounts.

Qualifications

• Experience delivering friendly, attentive service in fast-paced environments.
• Ability to lead by example and guide a team during shifts.
• Clear communication with management and staff to ensure smooth operations.
• Strong multitasking in a high-energy store setting.
• Willingness to obtain PB Food Safety certification within 3 months of employment.

Responsibilities

• Oversee opening and closing shifts and ensure prep quality.
• Delegate tasks to team and monitor performance.
• Handle refunds and resolve customer issues professionally.
• Maintain inventory accuracy and cleanliness throughout shift.
• Uphold Playa Bowls standards and brand values.

Skills

Customer service

Team leadership

Communication

Multitasking

Food safety

Conflict resolution

Job description

Playa Bowls is hiring a Shift Leader in the United States to oversee morning shifts, guide the team, and ensure quality and guest satisfaction. This role includes leading opening and closing procedures, managing inventory, and handling customer concerns with a positive, energetic approach.

Training is provided to develop leadership and food safety skills. Competitive pay with tips, plus a strong development program and employee discounts.