Shift Leader: Lead a High-Energy Team & Guest Experience

Bagel Brands; Denver (NC); On-site; USD 16,531 - 23,419; Full time

Job summary

Caribou Coffee in Denver, NC is seeking a Shift Leader to guide the store alongside the GM/ASM, ensuring the team clearly understands goals, product standards, and guest connections during each shift.

You will train employees, coach on performance, manage daily operations, uphold SOPs, and contribute to a welcoming, high-energy store environment that reflects Caribou Coffee's brand and community values.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts with focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed.
• Coach and develop team members on the floor.
• Assist with store operations and administrative tasks as needed.

Skills

Leadership experience

Availability for varying shifts

18+ years of age

Education

High school diploma or GED

Job description

Caribou Coffee in Denver, NC is seeking a Shift Leader to guide the store alongside the GM/ASM, ensuring the team clearly understands goals, product standards, and guest connections during each shift.

You will train employees, coach on performance, manage daily operations, uphold SOPs, and contribute to a welcoming, high-energy store environment that reflects Caribou Coffee's brand and community values.