Shift Leader: Inspire a High-Energy Coffee Team

Bagel Brands; Kennesaw (GA); On-site; USD 17,908 - 23,419; Full time

Job summary

Caribou Coffee is seeking a Shift Leader to oversee store operations in partnership with the General Manager or Assistant General Manager. You will lead the team to achieve goals, maintain product quality, cleanliness, and strong guest connections during each shift.

The role emphasizes coaching, SOP compliance, and daily ownership of store performance to deliver exceptional guest experiences.

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work early mornings, evenings, holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Lead shifts with a focus on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed.
• Coach team members and develop talent.
• Oversee daily store operations as Manager on Duty.

Skills

Leadership

Customer Service

Shift management

Team communication

Education

High School diploma or GED

Tools

Driver's license

Job description

Caribou Coffee is seeking a Shift Leader to oversee store operations in partnership with the General Manager or Assistant General Manager. You will lead the team to achieve goals, maintain product quality, cleanliness, and strong guest connections during each shift.

The role emphasizes coaching, SOP compliance, and daily ownership of store performance to deliver exceptional guest experiences.