Shift Leader: Lead a Fast-Paced Team & Drive Service

Potbelly Sandwich Works; Frankfort (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with company match

Flexible Work Schedule

Paid Time Off

Discount Program

Career growth opportunities

Job summary

Potbelly Sandwich Works is hiring a Shift Leader to supervise daily restaurant operations in a fast-paced, friendly environment. You will lead a small team, ensure product quality, customer service, and cost controls while upholding Potbelly values.

Ideal candidates have at least 1 year of supervisory experience in food service or retail, strong communication skills, and the ability to stand for long periods. This full-time role offers benefits and opportunities for growth.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment preferred.
• Must meet Food Safety requirements and obtain Food Safety Certification.

Responsibilities

• Lead team members on shifts and assign tasks.
• Ensure security procedures are followed and health standards are met.
• Count drawers and manage cash handling.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream).
• Handle customer complaints effectively.
• Other duties as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Food safety certification

Stand for long periods

Team leadership

Tools

Cash register

Job description

Potbelly Sandwich Works is hiring a Shift Leader to supervise daily restaurant operations in a fast-paced, friendly environment. You will lead a small team, ensure product quality, customer service, and cost controls while upholding Potbelly values.

Ideal candidates have at least 1 year of supervisory experience in food service or retail, strong communication skills, and the ability to stand for long periods. This full-time role offers benefits and opportunities for growth.