Shift Leader: Fast-Paced Team Lead with Growth & Benefits

Potbelly; Von Ormy (TX); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental & Vision

Parental Leave

401(k) with company match

Paid Time Off

Flexible Schedule

Career growth

Job summary

Potbelly Sandwich Works is seeking a Shift Leader to guide and develop associates, ensuring top product quality and customer service while managing sales and costs for each shift. You will lead a team in a fast-paced environment and uphold food safety standards.

Ideal candidates have at least 1 year of supervisory experience in a restaurant or retail setting, excellent communication skills, and a customer-first mindset.

Qualifications

• A minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• You are at least 18 years of age.
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• You have strong written and verbal communication skills.
• You enjoy problem-solving.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!).
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You're able to stand/walk for 8-9 hours or as needed.
• You're able to lift up to 50 pounds occasionally.
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback.
• Ensure all security procedures are followed.
• Ensure back-of-the-house procedural standards are met.
• Count drawers and follow proper daily cash handling procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication skills

Problem-solving

Education

Food Safety Certification

Tools

POS system (cash register)

Job description

Potbelly Sandwich Works is seeking a Shift Leader to guide and develop associates, ensuring top product quality and customer service while managing sales and costs for each shift. You will lead a team in a fast-paced environment and uphold food safety standards.

Ideal candidates have at least 1 year of supervisory experience in a restaurant or retail setting, excellent communication skills, and a customer-first mindset.