Shift Leader — Fast-Paced Kitchen, Growth & Perks

Potbelly Sandwich Works; Sandy Springs (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Discount Program

Commuter Benefit Program

FSA/HSA with Employer Contribution

Job summary

Potbelly Sandwich Works is hiring a Shift Leader in a fast-paced environment. You will lead a shift, develop associates, and ensure product quality and customer service while managing costs. The role emphasizes a friendly, energetic kitchen atmosphere and strong communication with the team.

Candidates should have at least 1 year of supervisory experience in a restaurant or retail setting, be 18+, and pass food safety certification. Flexible schedules and benefits accompany the position.

Qualifications

• 1 year supervisory experience in a restaurant or retail environment preferred.
• Must be at least 18 years old.
• Pass and obtain a Food Safety Certification.

Responsibilities

• Lead team members on shifts, assign tasks and provide feedback.
• Ensure security procedures are followed and back-of-house standards met.
• Count drawers and handle cash procedures.
• Prepare and serve quality finished products efficiently.
• Respond to customer complaints professionally.
• Maintain health and safety standards in food handling and cleanliness.

Skills

Supervisory experience

Customer service

Communication

Problem-solving

Knife skills

Tools

Food Safety Certification

Job description

Potbelly Sandwich Works is hiring a Shift Leader in a fast-paced environment. You will lead a shift, develop associates, and ensure product quality and customer service while managing costs. The role emphasizes a friendly, energetic kitchen atmosphere and strong communication with the team.

Candidates should have at least 1 year of supervisory experience in a restaurant or retail setting, be 18+, and pass food safety certification. Flexible schedules and benefits accompany the position.