Shift Leader: Lead a Fast-Paced Food Team

Potbelly; Novi (MI); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Shop is hiring a Shift Leader to manage and develop associates, ensuring outstanding product quality and customer service while driving sales and controlling costs. The role requires a minimum of 1 year supervisory experience and food safety certification.

A customer-first mindset and ability to thrive in a fast-paced kitchen are essential. Licensed to work in a bustling environment, you should be able to stand 8–9 hours, lift up to 50 pounds, and communicate effectively with

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment.
• Must meet Food Safety requirements and obtain a Food Safety Certification.
• Strong written and verbal communication skills.

Responsibilities

• Lead team members on shifts, assigning tasks and giving feedback.
• Ensure security procedures and back-of-house standards are followed.
• Count drawers and handle cash following procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, etc.).
• Maintain health, safety, and cleanliness standards.

Skills

Leadership

Communication

Problem solving

Food safety

Job description

Potbelly Sandwich Shop is hiring a Shift Leader to manage and develop associates, ensuring outstanding product quality and customer service while driving sales and controlling costs. The role requires a minimum of 1 year supervisory experience and food safety certification.

A customer-first mindset and ability to thrive in a fast-paced kitchen are essential. Licensed to work in a bustling environment, you should be able to stand 8–9 hours, lift up to 50 pounds, and communicate effectively with