Shift Leader: Lead a Fast-Paced Guest Team

Dunkin' Donuts; Fond du Lac (WI, IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin' Donuts in Fond du Lac, WI is seeking a Shift Leader to guide team members, deliver top-notch guest service, and uphold brand standards in a fast-paced environment. Join a dynamic Dunkin' Donuts/ Baskin franchisee and contribute to a team that delights guests with coffee and pastry favorites.

You will manage daily operations, assist with inventory and cash handling, train crew, and step in for the store manager when needed.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.
• Must be at least 18 years of age.
• You’re fluent in English and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Job description

Dunkin' Donuts in Fond du Lac, WI is seeking a Shift Leader to guide team members, deliver top-notch guest service, and uphold brand standards in a fast-paced environment. Join a dynamic Dunkin' Donuts/ Baskin franchisee and contribute to a team that delights guests with coffee and pastry favorites.

You will manage daily operations, assist with inventory and cash handling, train crew, and step in for the store manager when needed.