Shift Leader: Drive Guest Experience & Team Excellence

Dunkin' | LIBERTY DONUTS LLC; Town of Texas (WI); On-site; USD 31,000 - 42,000; Full time

Job summary

Dunkin in Wisconsin is seeking a Shift Leader to help run a fast-paced, guest-focused environment. You will prepare products, support the Restaurant Manager, and keep the team energized and friendly.

You will model hospitality, coach teammates, ensure safety and cleanliness, and respond promptly to guest needs.

If you enjoy rolling up your sleeves and leading by example, join our award-winning franchise and help deliver great product with a smile.

Qualifications

• Clear verbal and written communication skills are required.
• Strong math and financial management abilities are necessary.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Must be at least 18 years old.

Responsibilities

• Lead hospitality and guest experience during each shift.
• Ensure safety, sanitation, and cleanliness standards are met.
• Address guest concerns with urgency and resolve issues promptly.
• Coach and develop team members to meet hospitality standards.
• Follow schedules and arrive on time for shifts.

Skills

Communication

Math/Finance

Supervisory experience

Age 18+

Job description

Dunkin in Wisconsin is seeking a Shift Leader to help run a fast-paced, guest-focused environment. You will prepare products, support the Restaurant Manager, and keep the team energized and friendly.

You will model hospitality, coach teammates, ensure safety and cleanliness, and respond promptly to guest needs.

If you enjoy rolling up your sleeves and leading by example, join our award-winning franchise and help deliver great product with a smile.