Shift Leader: Lead a Fast-Paced Cafe Team (Flexible Hours)

Dunkin' Donuts; Wisconsin Dells (WI); On-site; USD 26,000 - 34,000; Full time

Job summary

Dunkin' Donuts in Wisconsin Dells is seeking a Shift Leader to guide a fast-paced team, ensure guest satisfaction, and uphold brand standards. You will mentor crew, manage daily operations, and step in for the manager as needed.

The role requires excellent communication, reliability, and a customer-first attitude. You’ll handle prep, inventory, cash handling, and safety, keeping the store welcoming and clean.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus).
• A positive attitude and strong communication skills.
• Ability to multitask and work under pressure.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly – prepping food, managing inventory, and handling cash.
• Train and coach crew members to be their best.
• Uphold Food Safety, Brand, and Network standards and keep the store clean and welcoming.
• Step in for the manager when needed and assist with key decisions.

Skills

Leadership

Communication

Multitasking

Flexibility

English Fluency

Customer Service

Job description

Dunkin' Donuts in Wisconsin Dells is seeking a Shift Leader to guide a fast-paced team, ensure guest satisfaction, and uphold brand standards. You will mentor crew, manage daily operations, and step in for the manager as needed.

The role requires excellent communication, reliability, and a customer-first attitude. You’ll handle prep, inventory, cash handling, and safety, keeping the store welcoming and clean.