Shift Leader: Inspire Teams & Own Fast-Paced Service

Dunkin' Donuts; Waunakee (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Donuts in Waunakee, Wisconsin is seeking a Shift Leader to guide our fast-paced team and deliver great guest service. You’ll lead by example, train crew, manage inventory, and help with store operations during your shift.

We value leadership, strong communication, multitasking, and a positive attitude. Must be 18+, English-fluent, and available for flexible hours including mornings, weekends, and holidays. Join us to help keep America running one cup at a time.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.
• Must be at least 18 years of age.
• You're fluent in English and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notCH guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Communication skills

Multitasking

Customer service

English fluency

Job description

Dunkin' Donuts in Waunakee, Wisconsin is seeking a Shift Leader to guide our fast-paced team and deliver great guest service. You’ll lead by example, train crew, manage inventory, and help with store operations during your shift.

We value leadership, strong communication, multitasking, and a positive attitude. Must be 18+, English-fluent, and available for flexible hours including mornings, weekends, and holidays. Join us to help keep America running one cup at a time.