Shift Leader: Lead Team, Fast-Paced Coffee, Flexible Hours

Dunkin' Donuts; Menomonie (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dunkin' Donuts is seeking a Shift Leader to guide team members in a fast-paced Dunkin’/Baskin franchise environment. You’ll lead by example, ensure smooth operations, and deliver excellent guest experiences while upholding brand standards.

The role emphasizes teamwork, strong communication, and flexible hours, including early mornings, weekends, and holidays. You’ll be responsible for coaching staff, handling cash, and maintaining store cleanliness and safety.

Qualifications

• Experience in food service or retail (leadership experience is a plus)
• Strong communication skills and a positive attitude
• Ability to multitask and stay composed in a fast-paced environment

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly—prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all standards
• Step in for the manager when needed and help make key decisions

Skills

Leadership

Communication

Customer service

Multitasking

Teamwork

Job description

Dunkin' Donuts is seeking a Shift Leader to guide team members in a fast-paced Dunkin’/Baskin franchise environment. You’ll lead by example, ensure smooth operations, and deliver excellent guest experiences while upholding brand standards.

The role emphasizes teamwork, strong communication, and flexible hours, including early mornings, weekends, and holidays. You’ll be responsible for coaching staff, handling cash, and maintaining store cleanliness and safety.