Shift Leader: Lead a Fast-Paced Food Team & Grow

Potbelly; Glendale (WI); On-site; USD 2,170,000 - 2,239,000; Part time

Benefits offered by this job

Health insurance

Dental & Vision Insurance

401(k) with company match

Parental leave

FSA/HSA with employer contribution

Commuter benefits

Paid time off

Discount program

Flexible schedule

Career growth

Employee assistance program

Job summary

Potbelly Corporate in Milwaukee, Wisconsin is seeking a Shift Leader to manage and develop associates, ensuring product quality and customer service on various shifts. The role emphasizes leadership in a fast-paced restaurant environment with opportunities for career growth and competitive benefits.

Ideal candidates have at least 1 year of supervisory experience in food service or retail, strong communication skills, and the ability to handle high-pressure situations while maintaining safety and

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment preferred.
• Strong written and verbal communication skills.
• Friendly, customer-first mindset with ability to thrive in a fast-paced environment.

Responsibilities

• Lead team members on shifts, assigning tasks and providing feedback.
• Ensure security procedures and back-of-house standards are followed.
• Count drawers and handle cash, maintain health and safety standards.
• Prepare quality finished products and restock as needed.
• Handle customer complaints and ensure satisfaction.

Skills

Supervisory experience

Customer service

Communication skills

Problem-solving

Job description

Potbelly Corporate in Milwaukee, Wisconsin is seeking a Shift Leader to manage and develop associates, ensuring product quality and customer service on various shifts. The role emphasizes leadership in a fast-paced restaurant environment with opportunities for career growth and competitive benefits.

Ideal candidates have at least 1 year of supervisory experience in food service or retail, strong communication skills, and the ability to handle high-pressure situations while maintaining safety and