Shift Leader - Lead a Fast-Paced, Customer-Focused Team

Potbelly Sandwich Works; Louisville (KY); On-site; USD 17,908 - 23,419; Part time

Job summary

Potbelly Sandwich Works is seeking a dedicated Restaurant Shift Leader to oversee operations during shifts and ensure excellent customer service. The role involves leading a team, managing food quality and safety, while fostering a positive atmosphere. Ideal candidates will have prior supervisory experience, strong leadership capabilities, and a passion for delivering great service. Join us in creating good vibes through delicious food!

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• Must pass a Food Safety Certification course.

Responsibilities

• Lead and manage associates during shifts, ensuring high-quality product and customer service.
• Handle customer complaints effectively and ensure all customers leave happy.
• Control food costs and ensure compliance with food safety standards.

Skills

Leadership Skills

Customer Service

Communication Skills

Organizational Skills

Multi-tasking

Education

High School Degree

Job description

Potbelly Sandwich Works is seeking a dedicated Restaurant Shift Leader to oversee operations during shifts and ensure excellent customer service. The role involves leading a team, managing food quality and safety, while fostering a positive atmosphere. Ideal candidates will have prior supervisory experience, strong leadership capabilities, and a passion for delivering great service. Join us in creating good vibes through delicious food!