Shift Leader: Fast-Paced Kitchen & Customer Service (Flexible)

Potbelly; Plymouth (MN); Sur place; USD 24 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Parental leave

401(k) with company match

Commuter benefits

Paid time off

Employee discount

Flexible schedule

Career growth

Résumé du poste

Potbelly Corporate is seeking a Shift Leader to oversee daily shifts, guide associates, and ensure top service and product quality. The role requires a friendly, customer-first approach in a fast-paced kitchen and dining environment.

Responsibilities include leading tasks, ensuring safety standards, cash handling, prep and line restock, and delivering excellent guest experiences while maintaining strict food safety practices.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• You must meet all Food Safety requirements and obtain a Food Safety Certification.
• Strong written and verbal communication skills.
• Friendly, customer-first mindset and ability to thrive in a fast-paced environment.
• Ability to stand 8–9 hours and lift up to 50 pounds.

Responsabilités

• Lead shift members and assign tasks efficiently with feedback.
• Ensure security and back-of-house standards are followed.
• Handle cash procedures and balance drawers.
• Prepare quality finished products and maintain food safety.
• Manage allergens and maintain a clean dining area.
• Address customer concerns professionally and promptly.

Connaissances

Team leadership

Customer-first mindset

Communication skills

Problem-solving

Food safety awareness

Formation

Food Safety Certification

Description du poste

Potbelly Corporate is seeking a Shift Leader to oversee daily shifts, guide associates, and ensure top service and product quality. The role requires a friendly, customer-first approach in a fast-paced kitchen and dining environment.

Responsibilities include leading tasks, ensuring safety standards, cash handling, prep and line restock, and delivering excellent guest experiences while maintaining strict food safety practices.