Shift Leader – Lead a Fast-Paced Coffee Team (Flexible Hours)

Baskin-Robbins; Ramsey (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

401k

Mental health support with BetterHelp

Paid time off

Healthcare options

Discounts

Growth and training opportunities

Job summary

Southpaw in Ramsey, NJ is seeking a Shift Leader to guide the crew, keep energy high, and ensure fast, friendly service at Dunkin’. You’ll lead by example, coach teammates, and manage shift priorities while upholding brand standards and safety guidelines.

You’ll contribute to a positive work environment, help with training, and support daily operations. The role offers competitive pay, flexible scheduling, and opportunities for growth within the franchise network.

Qualifications

• Experience in food service or retail leadership preferred.
• Able to follow safety and brand standards.
• Basic math and computer skills.
• Excellent communication and a calm, focused leader.

Responsibilities

• Lead by example and create a positive, team-first atmosphere.
• Coach and motivate crew to deliver great guest experiences.
• Manage shift priorities, set goals, and celebrate wins.
• Ensure smooth operations by following brand standards and safety guidelines.
• Resolve problems quickly and keep the team focused and efficient.
• Support training efforts and help team members grow.

Skills

Leadership

Coaching

Communication

Customer service

Teamwork

Tools

POS systems

Job description

Southpaw in Ramsey, NJ is seeking a Shift Leader to guide the crew, keep energy high, and ensure fast, friendly service at Dunkin’. You’ll lead by example, coach teammates, and manage shift priorities while upholding brand standards and safety guidelines.

You’ll contribute to a positive work environment, help with training, and support daily operations. The role offers competitive pay, flexible scheduling, and opportunities for growth within the franchise network.