Shift Leader - Fast-Paced Coffee Team Growth

Dunkin' Donuts; Boston (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time off

Medical & Dental insurance

Training and development

Job summary

Northern Management Group is hiring Shift Leaders to join our growing Dunkin’ locations network. We offer competitive hourly pay, paid time off, training, and benefits. You’ll be part of a family-oriented team with opportunities for internal promotion.

As a Shift Leader, you’ll support management during a single shift, ensure smooth operations, and deliver top-notch guest service while adhering to standards and procedures across the Dunkin’ brand network.

Qualifications

• Friendly role model that can assist the management team in the operations of a single shift.
• Motivated self-starter with great positive energy.
• Previous fast food/quick service restaurant experience.
• Top notch customer service skills.
• Strong verbal and written communication skills.

Responsibilities

• Assist the management team in daily shift operations.
• Provide excellent customer service and maintain a friendly environment.
• Support training and development for team members and promote from within when possible.

Skills

Customer service

Leadership

Communication

Money handling

English fluency

Food safety

Food preparation

Guest service

Job description

Northern Management Group is hiring Shift Leaders to join our growing Dunkin’ locations network. We offer competitive hourly pay, paid time off, training, and benefits. You’ll be part of a family-oriented team with opportunities for internal promotion.

As a Shift Leader, you’ll support management during a single shift, ensure smooth operations, and deliver top-notch guest service while adhering to standards and procedures across the Dunkin’ brand network.