Shift Lead — Flexible Hours, Fast-Paced Café Team

Dunkin' Donuts; Ramsey (NJ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth and training opportunities

401k

Mental health support (BetterHelp)

Paid time off

Healthcare options

Discounts

Job summary

Dunkin’ Donuts franchisee is seeking a Shift Leader to guide the crew, keep energy high, and ensure fast, friendly service. You’ll lead by example, coach staff, and manage shift priorities to deliver top-quality coffee and food.

We offer competitive pay, flexible scheduling, growth opportunities, and benefits such as 401k and health options. This is a on-site role in Ramsey, NJ, with a supportive, fun work culture.

Qualifications

• People-first mindset with strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills.

Responsibilities

• Leading by example and creating a positive, team-first atmosphere.
• Coaching and motivating crew members to deliver guest experiences.
• Managing shift priorities, setting goals, and celebrating wins.
• Following brand standards and safety guidelines to keep operations smooth.
• Solving problems on the fly and keeping the team focused and efficient.
• Supporting training efforts and helping team members grow.

Skills

Leadership

Communication

Team leadership

Customer service

Basic math

Job description

Dunkin’ Donuts franchisee is seeking a Shift Leader to guide the crew, keep energy high, and ensure fast, friendly service. You’ll lead by example, coach staff, and manage shift priorities to deliver top-quality coffee and food.

We offer competitive pay, flexible scheduling, growth opportunities, and benefits such as 401k and health options. This is a on-site role in Ramsey, NJ, with a supportive, fun work culture.