Shift Leader: Lead a Fast-Paced Coffee Team & Grow

Dunkin'; Linden (PA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training

Growth opportunities

Life Insurance

Tuition discounts

Referral program

Employee discounts

Job summary

Lufrankton Management, a Dunkin franchise group, is hiring a Shift Leader to join our fast-paced team. You’ll help run shifts, maintain guest service standards, and support daily operations.

You’ll train crew, manage inventory, prep food, and ensure safety and cleanliness. We offer growth opportunities, flexible hours, paid training, and benefits through our franchise program.

Join a people‑first team with 35+ years in the Dunkin system and a commitment to coaching and promoting from within.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Communication skills

Multitasking under pressure

Flexible hours

Customer service passion

Job description

Lufrankton Management, a Dunkin franchise group, is hiring a Shift Leader to join our fast-paced team. You’ll help run shifts, maintain guest service standards, and support daily operations.

You’ll train crew, manage inventory, prep food, and ensure safety and cleanliness. We offer growth opportunities, flexible hours, paid training, and benefits through our franchise program.

Join a people‑first team with 35+ years in the Dunkin system and a commitment to coaching and promoting from within.