Shift Leader: Energize a Fast-Paced Coffee Team

Baskin-Robbins; Hackensack, Northern (NJ, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth and training opportunities

401k

Mental health support with BetterHelp

Paid time off, healthcare options, and

A fun, respectful work culture

Job summary

Southpaw Dunkin' Franchise is seeking a Shift Leader in Hackensack, NJ to guide our crew, uphold brand standards, and ensure fast, friendly service. You’ll coach teammates, manage shift priorities, and keep operations efficient in a fun environment.

The role emphasizes leadership, basic math and computer skills, and a positive, people-first attitude. Competitive pay and growth opportunities are offered in a fast-paced food-service setting.

Qualifications

• People-first mindset with strong communication skills.
• Experience in food service, retail, or team leadership is a plus.
• Basic math and computer skills.
• A calm, focused leader who can think fast and act smart.
• A great attitude and commitment to keeping things clean, safe, and fun.

Responsibilities

• Lead by example and create a positive, team-first atmosphere.
• Coach and motivate crew members to deliver great guest experiences.
• Manage shift priorities, set goals, and celebrate wins.
• Keep operations running smoothly by following brand standards and safety guidelines.
• Solve problems on the fly and keep the team focused and efficient.
• Support training efforts and help team members grow.

Skills

People-first

Communication

Math skills

Computer skills

Leadership

Calm, fast-thinking

Job description

Southpaw Dunkin' Franchise is seeking a Shift Leader in Hackensack, NJ to guide our crew, uphold brand standards, and ensure fast, friendly service. You’ll coach teammates, manage shift priorities, and keep operations efficient in a fun environment.

The role emphasizes leadership, basic math and computer skills, and a positive, people-first attitude. Competitive pay and growth opportunities are offered in a fast-paced food-service setting.