Shift Leader: Lead a Fast-Paced Coffee Team | Flexible Hours

Dunkin' Donuts; Stevens Point (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Donuts is hiring Shift Leaders to guide teams in a fast-paced Dunkin’ environment. You’ll lead service excellence, manage duties like food prep, inventory, and cash, and coach crew members to perform at their best.

Ideal candidates bring food-service or retail experience, a positive attitude, strong communication, and the ability to multitask under pressure. Must be 18+ and eligible to work in the U.S.

Qualifications

• Experience in food service or retail; leadership is a plus.
• Positive attitude and strong communication skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends and holidays.
• Team-first mindset and passion for great coffee and guest service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly – prepping food, inventory, and cash handling.
• Train and coach crew members to be their best.
• Maintain a clean, safe, welcoming store by upholding standards.
• Step in for the manager when needed and help make key decisions.

Skills

Leadership

Communication

Multitasking

Teamwork

Flexible hours

Customer service

English proficiency

Job description

Dunkin' Donuts is hiring Shift Leaders to guide teams in a fast-paced Dunkin’ environment. You’ll lead service excellence, manage duties like food prep, inventory, and cash, and coach crew members to perform at their best.

Ideal candidates bring food-service or retail experience, a positive attitude, strong communication, and the ability to multitask under pressure. Must be 18+ and eligible to work in the U.S.