Shift Leader: Lead a Fast-Paced Café Team

Dunkin' | OM MMS Network; Hanover (MA); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Tuition discount SNHU

Employee discounts

Growth opportunities

Job summary

Dunkin’ is hiring Shift Leaders to be the go-to person on the floor, delivering great guest service and leading a fast-paced team during your shift.

You’ll handle prep, inventory, cash, and ensure the store stays clean and welcoming while upholding Food Safety and Brand standards. A positive attitude and strong communication are essential, with flexible hours including mornings, weekends, and holidays.

Qualifications

• Experience in food service or retail
• Leadership experience is a plus
• Strong communication skills
• Ability to multitask under pressure
• Team-first mindset

Responsibilities

• Lead by example and support your team in guest service
• Keep operations running smoothly: prep food, manage inventory, handle cash
• Train and coach crew members
• Ensure store stays clean, safe, welcoming with standards
• Step in for manager when needed and help make key decisions

Skills

Leadership

Guest service

Communication

Multitasking

Flexible hours

Job description

Dunkin’ is hiring Shift Leaders to be the go-to person on the floor, delivering great guest service and leading a fast-paced team during your shift.

You’ll handle prep, inventory, cash, and ensure the store stays clean and welcoming while upholding Food Safety and Brand standards. A positive attitude and strong communication are essential, with flexible hours including mornings, weekends, and holidays.