Shift Leader: Lead a Fast-Paced Team to Great Coffee

Baskin-Robbins; Paris (ME); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Paid Time Off

Employee Meals

Medical and Dental Insurance with Co

Life Insurance Available

Job summary

Dunkin' Donuts seeks a Shift Leader to drive store operations and uphold the C.A.R.E. standard, ensuring fast, friendly service and quality control of products. You will lead a team, deployCrew, monitor drive-thru performance, and help achieve sales goals while communicating results to leadership.

This role emphasizes growth from within, teamwork, and readiness to step into more responsible management positions as opportunities arise.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Ability to manage drive-thru performance and staffing.
• Strong focus on customer service and quality control.

Responsibilities

• Lead store team to execute daily operations and drive initiatives.
• Monitor service speed, accuracy, and customer satisfaction.
• Support the General Manager and develop team members.

Skills

Leadership

Team player

Shift management

Customer service

Job description

Dunkin' Donuts seeks a Shift Leader to drive store operations and uphold the C.A.R.E. standard, ensuring fast, friendly service and quality control of products. You will lead a team, deployCrew, monitor drive-thru performance, and help achieve sales goals while communicating results to leadership.

This role emphasizes growth from within, teamwork, and readiness to step into more responsible management positions as opportunities arise.