Shift Leader — Lead a Dynamic Coffee Team (Flexible Hours)

Dunkin' Donuts; Duluth (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Dunkin’ Donuts is hiring a Shift Leader to guide crew members during busy shifts, ensuring fast, friendly service and adherence to brand standards. You’ll help prep food, manage inventory, and handle cash while training staff and upholding safety protocols.

The role requires a 18+ years old, fluent English speaker who can work early mornings, weekends, and holidays in a fast-paced Dunkin’ environment.

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!).
• A positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• A team-first mindset and a passion for great coffee and customer service.
• Must be at least 18 years of age.
• You’re fluent in English and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership

Communication

Multitasking

Teamwork

Customer service

Job description

Dunkin’ Donuts is hiring a Shift Leader to guide crew members during busy shifts, ensuring fast, friendly service and adherence to brand standards. You’ll help prep food, manage inventory, and handle cash while training staff and upholding safety protocols.

The role requires a 18+ years old, fluent English speaker who can work early mornings, weekends, and holidays in a fast-paced Dunkin’ environment.