Shift Leader — Lead & Grow (Flexible Hours, Tips)

Workstream; Fayetteville (NC); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive pay + tips

Flexible scheduling

Paid training

Growth opportunities

Job summary

Dunkin’ is seeking a motivated Shift Leader to guide the team during your shift, ensuring top-tier guest service and smooth store operations. You’ll lead by example, train crew, and uphold safety and brand standards in a fast-paced environment.

Ideal candidates bring prior food service or retail leadership, strong communication, and a customer-first mindset. Flexible hours including mornings, weekends, and holidays are available, with opportunities to advance into management roles.

Qualifications

• Experience in food service or retail, with leadership preferred.
• Strong communication and customer service skills.
• Ability to multitask and work under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.

Responsibilities

• Lead by example and support the team in guest service.
• Prep food, manage inventory, and handle cash during shifts.
• Train and coach crew members to perform at their best.
• Maintain cleanliness, safety, and brand standards.

Skills

Leadership

Customer service

Communication

Multitasking

Job description

Dunkin’ is seeking a motivated Shift Leader to guide the team during your shift, ensuring top-tier guest service and smooth store operations. You’ll lead by example, train crew, and uphold safety and brand standards in a fast-paced environment.

Ideal candidates bring prior food service or retail leadership, strong communication, and a customer-first mindset. Flexible hours including mornings, weekends, and holidays are available, with opportunities to advance into management roles.