Shift Leader: Flexible Hours, Lead & Elevate Guest Service

Dunkin' Donuts; Sun Prairie (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Dunkin' Donuts in Sun Prairie, MT is seeking a Shift Leader to guide the team during busy shifts, deliver excellent guest service, and help the store run smoothly. You will lead by example, train crew, manage operations, and uphold food safety standards while working flexible hours including mornings, weekends, and holidays.

Must be at least 18 and eligible to work in the U.S.; fluent English required. Join a fast-paced, coffee-driven environment where your leadership and positivity impact daily

Qualifications

• Previous experience in food service or retail (leadership experience is a plus!).
• Positive attitude and strong communication skills.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including mornings, weekends, and holidays.
• Team-first mindset and passion for great coffee and customer service.
• Must be at least 18 years old and eligible to work in the U.S.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly - prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards.
• Step in for the manager when needed, help make key decisions.

Skills

Leadership experience

Communication skills

Multitasking

Flexibility

Team player

Customer service

Job description

Dunkin' Donuts in Sun Prairie, MT is seeking a Shift Leader to guide the team during busy shifts, deliver excellent guest service, and help the store run smoothly. You will lead by example, train crew, manage operations, and uphold food safety standards while working flexible hours including mornings, weekends, and holidays.

Must be at least 18 and eligible to work in the U.S.; fluent English required. Join a fast-paced, coffee-driven environment where your leadership and positivity impact daily