Shift Leader - Hospitality & Team Growth, PTO & Tuition

Capstone Group; Iowa; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Team Member discount programs

Free meals while working

Tuition reimbursement

Paid Time Off

Job summary

Capstone Restaurant Group is seeking a dedicated Shift Leader in Iowa to support the Assistant Manager and General Manager, ensuring every guest experience aligns with our business plan. You will lead Team Members, monitor operations, and uphold high hospitality standards with integrity.

You will train and supervise staff, manage staffing levels and labor costs, and help maximize sales while controlling expenses. A professional, team-focused environment awaits.

Qualifications

• Minimum 18 years old.
• Willing to work flexible hours, including opening and closing shifts.
• Reliable transportation and method of communication with restaurant (phone or email).

Responsibilities

• Ensure hospitality service is outstanding; anticipate guest needs and handle requests positively.
• Monitor restaurant operations and staffing; take initiative to address problems.
• Enforce quality, service, and cleanliness standards.
• Train and supervise Team Members.
• Plan, organize, and implement all shift routines and activities.
• Maintain professional appearance and teamwork; uphold policies."],
• CoT_job_summary_short
• COMPANY NAME: Capstone Restaurant GroupKEY POINTS: Shift Leader duties, guest focus, staff training, cost control

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Decision making

Problem solving

Job description

Capstone Restaurant Group is seeking a dedicated Shift Leader in Iowa to support the Assistant Manager and General Manager, ensuring every guest experience aligns with our business plan. You will lead Team Members, monitor operations, and uphold high hospitality standards with integrity.

You will train and supervise staff, manage staffing levels and labor costs, and help maximize sales while controlling expenses. A professional, team-focused environment awaits.