Restaurant Operations Lead — Hospitality & People Growth

Capstone Group; Iowa; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Life, Disability, and

401(k)

Team Member discount programs

Free Meals while working and family</

Paid Vacation

Tuition Reimbursement

Job summary

Capstone Restaurant Group in Iowa is seeking an Assistant Manager to lead shifts, ensure quality, hospitality and profitability. You will supervise team members, coordinate training, manage cash control, inventory, and ensure compliance with safety and sanitation policies.

You will support the General Manager, help run daily operations, and focus on developing staff while delivering high standards of service and guest experience.

Qualifications

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Customer driven focus.
• Ability to make decisions under pressure and delegate tasks.
• Strong conflict resolution skills.
• Excellent organizational and prioritization abilities.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

Responsibilities

• Supervise Team Members and Shift Leaders while maintaining quality, service, and cleanliness.
• Coordinate staff training with team trainers.
• Maintain cooperative relationships with management and peers.
• Handle HR issues including disciplinary write-ups.
• Conduct weekly operations meetings and training sessions.
• Conduct weekly inventories.
• Control payroll to meet labor costs standards.
• Control inventory to meet GAP standards.
• Support management and GM in operational decisions.
• Maintain reports and records per company standards and regulations.
• Maintain building and equipment with proper procedures.
• Manage cash for all shifts including deposits and cash procedures.
• Ensure sanitation, safety and security policies are observed.
• Maintain professional personal appearance.
• Adhere to HR, sanitation, safety, and security policies.
• Perform other tasks as directed by management.

Skills

Excellent communication

Interpersonal skills

Leadership

Team respect

Customer focus

Decision making under pressure

Delegation

Conflict resolution

Organization & prioritization

Team collaboration

Performance standards

Initiative & problem solving

Job description

Capstone Restaurant Group in Iowa is seeking an Assistant Manager to lead shifts, ensure quality, hospitality and profitability. You will supervise team members, coordinate training, manage cash control, inventory, and ensure compliance with safety and sanitation policies.

You will support the General Manager, help run daily operations, and focus on developing staff while delivering high standards of service and guest experience.