Shift Leader - Hospitality & Team Growth Champion

Capstone Group; Lewisburg (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member referral bonus program

Discounts + free meals while working

Paid Time Off

Tuition reimbursement

Job summary

Capstone Restaurant Group seeks a Shift Leader to assist the Assistant Manager and General Manager in daily restaurant operations. You will ensure that team members perform their duties and meet expectations across all areas of their job description.

Key responsibilities include delivering outstanding hospitality, monitoring operations, enforcing standards, managing staffing and costs, training staff, and supporting sales initiatives while maintaining safety and sanitation policies.

Qualifications

• Must be at least 18 years old.
• Must be willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and a way to communicate with the restaurant (phone or email).

Responsibilities

• Ensure hospitality service is outstanding and guest needs are exceeded.
• Path the restaurant to monitor operations and address problems proactively.
• Enforce quality, service, and cleanliness standards consistently.
• Monitor staffing levels and labor costs.
• Train and supervise team members.
• Support efforts to maximize sales and minimize controllable costs.
• Plan, organize, and implement shift routines and activities.
• Maintain cooperative relationships with management and teammates.

Skills

Leadership

Communication

Interpersonal skills

Decision making

Delegation

Organization

Teamwork

Initiative

Job description

Capstone Restaurant Group seeks a Shift Leader to assist the Assistant Manager and General Manager in daily restaurant operations. You will ensure that team members perform their duties and meet expectations across all areas of their job description.

Key responsibilities include delivering outstanding hospitality, monitoring operations, enforcing standards, managing staffing and costs, training staff, and supporting sales initiatives while maintaining safety and sanitation policies.