Shift Leader: Hospitality & Team Coach

Capstone Group; Charleston (WV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team member referral bonus

Team member discounts

Free meals while working

Paid time off

Tuition reimbursement

Benefits list available

Job summary

Capstone Restaurant Group is seeking a Shift Leader to assist management in delivering outstanding hospitality and directing team members. You will ensure guests are well-served, supervise operations, and uphold company standards during your shift.

Responsibilities include training staff, managing scheduling, and helping to maximize sales while controlling costs. The role requires leadership, reliability, and a focus on guest satisfaction.

Qualifications

• Must be a minimum of 18 years old.
• Willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and method of communication with restaurant.

Responsibilities

• Ensure hospitality service is outstanding and guest needs are anticipated and met.
• Path the restaurant to monitor operations and address problems quickly.
• Enforce quality, service, and cleanliness standards consistently.
• Monitor staffing levels and labor costs to maintain efficiency.
• Train and supervise Team Members, providing direction as needed.
• Support efforts to maximize sales and minimize controllable costs.

Skills

Communication

Leadership

Guest service

Team supervision

Decision making

Job description

Capstone Restaurant Group is seeking a Shift Leader to assist management in delivering outstanding hospitality and directing team members. You will ensure guests are well-served, supervise operations, and uphold company standards during your shift.

Responsibilities include training staff, managing scheduling, and helping to maximize sales while controlling costs. The role requires leadership, reliability, and a focus on guest satisfaction.