Shift Lead: Hospitality Leader & Team Coach

Capstone Group; West Virginia; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member referral bonus program

Team Member discounts

Free Meals while working

Paid Time Off

Tuition reimbursement

Job summary

Capstone Restaurant Group is seeking a Shift Leader to assist the Assistant Manager and General Manager, ensuring operations align with the restaurant’s business plan. You will supervise Team Members and ensure responsibilities are met across all areas of the job description.

Responsibilities include delivering outstanding hospitality, monitoring operations, controlling labor costs, training staff, and maintaining cleanliness and safety standards while fostering a cooperative team environment.

Qualifications

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Guest driven focus.
• Ability to effectively make decisions under pressure, while delegating tasks appropriately.

Responsibilities

• Take necessary action to ensure all hospitality service is outstanding; anticipates and exceeds guest needs; handles situation and requests immediately in a positive manner.
• Effectively

Skills

Effective communication

Leadership

Guest focus

Problem solving

Job description

Capstone Restaurant Group is seeking a Shift Leader to assist the Assistant Manager and General Manager, ensuring operations align with the restaurant’s business plan. You will supervise Team Members and ensure responsibilities are met across all areas of the job description.

Responsibilities include delivering outstanding hospitality, monitoring operations, controlling labor costs, training staff, and maintaining cleanliness and safety standards while fostering a cooperative team environment.