Shift Leader: Hospitality Lead & Team Builder

Capstone Group; Greeneville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Employee referral bonus

Team Member discounts

Free meals while working

Paid Time Off

Tuition reimbursement

Job summary

Capstone Restaurant Group is seeking a Shift Leader to assist the Assistant Manager and General Manager in running daily restaurant operations in a fast-paced environment in Greeneville, TN. You will ensure team members perform their duties, meet guest expectations, and uphold Capstone’s hospitality standards.

The role emphasizes high-quality service, staff development, cost control, and adherence to safety and sanitation policies while contributing to a positive team culture and guest

Qualifications

• Excellent communication, interpersonal and leadership abilities.
• Guest driven focus and commitment to hospitality.
• Ability to work well in a team and manage priorities.

Responsibilities

• Ensure hospitality service is outstanding and guest needs are anticipated.
• Monitor restaurant operations and staffing to control labor costs.
• Train and supervise Team Members to meet standards and procedures.
• Maintain cleanliness, quality, and safety standards throughout shifts.
• Support management in maximizing sales and minimizing costs.
• Plan and execute operational routines during shifts.
• Foster a cooperative, professional work environment.

Skills

Leadership

Communication

Interpersonal skills

Guest focus

Teamwork

Job description

Capstone Restaurant Group is seeking a Shift Leader to assist the Assistant Manager and General Manager in running daily restaurant operations in a fast-paced environment in Greeneville, TN. You will ensure team members perform their duties, meet guest expectations, and uphold Capstone’s hospitality standards.

The role emphasizes high-quality service, staff development, cost control, and adherence to safety and sanitation policies while contributing to a positive team culture and guest