Shift Leader: Hospitality-Driven Team Leader

Capstone Group; Iowa (LA); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member discount program

Tuition reimbursement

Paid Time Off

Team Member referral bonus program

Free Meals while working

Discounts for your Family

Job summary

Capstone Restaurant Group is seeking a Shift Leader to assist the Assistant Manager and General Manager in daily operations. You will ensure guests experience outstanding hospitality, oversee team performance, and uphold standards across service, safety, and quality.

The role requires leadership, strong communication, and the ability to manage shifting tasks in a fast-paced dining environment. Competitive wages, benefits, and growth opportunities are offered.

Qualifications

• Must be 18 years or older.
• Flexible hours, including opening/closing shifts.
• Reliable transportation and a way to communicate with the restaurant.

Responsibilities

• Ensure hospitality service is outstanding and guest needs are anticipated.
• Path the restaurant to monitor operations and correct issues.
• Enforce quality, service, and cleanliness standards.
• Monitor staffing levels and labor costs.
• Train and supervise Team Members.
• Plan, organize, and implement shift operations.
• Support efforts to maximize sales and profits.
• Maintain professional appearance and safety policies.
• Foster cooperative relationships with management and team.

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Decision making under pressure

Organizational skills

Job description

Capstone Restaurant Group is seeking a Shift Leader to assist the Assistant Manager and General Manager in daily operations. You will ensure guests experience outstanding hospitality, oversee team performance, and uphold standards across service, safety, and quality.

The role requires leadership, strong communication, and the ability to manage shifting tasks in a fast-paced dining environment. Competitive wages, benefits, and growth opportunities are offered.