Shift Leader – Hospitality Team Lead with Great Benefits

Capstone Group; Johnson City (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Team Member referral bonus program

Team Member discount programs

Free meals while working

Paid time off

Tuition reimbursement

Job summary

Capstone Restaurant Group in Johnson City, TN is seeking a Shift Leader to assist management and uphold our hospitality-driven standards. You will supervise Team Members, ensure guest satisfaction, and help control labor costs and daily operations.

The role emphasizes training, teamwork, and maintaining a safe, clean environment while delivering outstanding experiences during each shift.

Qualifications

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Guest driven focus.

Responsibilities

• Assist the Assistant Manager and General Manager with shift duties.
• Ensure hospitality standards and guest satisfaction.
• Monitor staffing levels and labor costs during shifts.
• Train and supervise Team Members; delegate tasks as needed.
• Uphold sanitation, safety and security policies.

Skills

Leadership

Communication

Guest service

Team management

Job description

Capstone Restaurant Group in Johnson City, TN is seeking a Shift Leader to assist management and uphold our hospitality-driven standards. You will supervise Team Members, ensure guest satisfaction, and help control labor costs and daily operations.

The role emphasizes training, teamwork, and maintaining a safe, clean environment while delivering outstanding experiences during each shift.