Assistant Manager — Hospitality Leader with Growth & Benefits

Capstone Group; Greeneville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

401(k)

Team Member Discount

Free Meals

Family Discounts

Paid Vacation

Tuition Reimbursement

Job summary

Capstone Restaurant Group in Greeneville, TN is seeking an Assistant Manager to drive sales, uphold standards of excellence, and lead the food service flow during assigned shifts, while training team members under the General Manager.

You will manage cash controls, payroll, inventories, and ensure compliance with state and federal regulations; collaborate with management to optimize operations, provide top hospitality and a safe, rewarding work environment for the team and guests.

Qualifications

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Customer driven focus.
• Ability to effectively make decisions under pressure, while delegating tasks appropriately.
• Strong conflict resolution skills.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

Responsibilities

• Supervising Team Members and Shift Leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
• Coordinating staff training with team trainers.
• Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
• Handling HR issues as they arise, including disciplinary write-ups.
• Conducting team meetings as needed to discuss operations, procedures, and promotions.
• Conducting weekly inventories.
• Controlling payroll to meet company labor costs standards.
• Controlling inventory to meet company GAP standards.
• Supporting management team and General Manager in their operation decisions.
• Maintaining reports and records based on company standards and in full compliance with state and federal regulations.
• Maintain building and equipment via proper operating, cleaning, and preventative maintenance procedures.
• Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly followed.
• Ensuring all sanitation, safety and security policies and procedures are observed and enforced.
• Ensure personal appearance always meets company standards and display professionalism.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
• Performing other tasks as directed by management.

Skills

Communication

Leadership

Teamwork

Decision making

Conflict resolution

Organization

Job description

Capstone Restaurant Group in Greeneville, TN is seeking an Assistant Manager to drive sales, uphold standards of excellence, and lead the food service flow during assigned shifts, while training team members under the General Manager.

You will manage cash controls, payroll, inventories, and ensure compliance with state and federal regulations; collaborate with management to optimize operations, provide top hospitality and a safe, rewarding work environment for the team and guests.