Shift Leader: Hospitality & Growth — Flexible Hours

Capstone Group; Bristol (VA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member referral bonus program

Team Member discount programs

Free meals while working

Paid Time Off

Tuition reimbursement

Job summary

Capstone Restaurant Group is seeking a Shift Leader to assist the management team in delivering exceptional hospitality and daily restaurant operations in Bristol, VA. You will guide Team Members, monitor service standards, and help maintain a safe, clean, and profitable environment.

The role emphasizes guest-driven leadership, effective communication, and the ability to make decisions under pressure while supporting the team and store goals.

Qualifications

• Must be 18 years or older.
• Willing to work flexible hours, including opening and closing shifts.
• Reliable transportation and means to communicate with the restaurant.

Responsibilities

• Ensure hospitality service is outstanding and guest needs are anticipated.
• Monitor restaurant operations and correct issues promptly.
• Enforce quality, service, and cleanliness standards.
• Maintain proper staffing levels and labor costs.
• Train and supervise team members.
• Support efforts to maximize sales and minimize controllable costs.
• Plan and execute shift routines and activities.
• Maintain professional relations with team and management.
• Adhere to all sanitation, safety, and security policies.

Skills

Leadership

Communication

Guest focus

Problem solving

Teamwork

Organization

Job description

Capstone Restaurant Group is seeking a Shift Leader to assist the management team in delivering exceptional hospitality and daily restaurant operations in Bristol, VA. You will guide Team Members, monitor service standards, and help maintain a safe, clean, and profitable environment.

The role emphasizes guest-driven leadership, effective communication, and the ability to make decisions under pressure while supporting the team and store goals.