Shift Leader — Flexible Hours, Hospitality Lead

Capstone Group; Eureka (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Team Member referral bonus program

Team Member discount programs

Free Meals while working (Discounts)

Paid Time Off

Tuition reimbursement

Job summary

Capstone Restaurant Group is seeking a Shift Leader to support the Assistant Manager and General Manager in delivering exceptional hospitality. You will ensure team members perform their duties, uphold standards, and contribute to the restaurant’s business plan during your shift.

The role emphasizes guest satisfaction, staff supervision, and maintaining safety and cleanliness. The Shift Leader will help manage labor costs, plan daily operations, and foster a cooperative team environment in a

Qualifications

• Must be 18 years or older.
• Able to work flexible hours, including opening and closing shifts.
• Reliable transportation and method of communication with restaurant (phone or email).

Responsibilities

• Ensure outstanding hospitality service and guest satisfaction; handle requests positively.
• Monitor restaurant operations and staffing; address issues quickly.
• Enforce quality, service, and cleanliness standards consistently.
• Assist with scheduling, training, and supervision of Team Members.
• Support efforts to maximize sales and control costs.
• Oversee shift operations and implement routines efficiently.
• Maintain a professional appearance and adherence to company policies.

Skills

Leadership

Communication

Guest service

Team training

Problem solving

Education

High school diploma

Job description

Capstone Restaurant Group is seeking a Shift Leader to support the Assistant Manager and General Manager in delivering exceptional hospitality. You will ensure team members perform their duties, uphold standards, and contribute to the restaurant’s business plan during your shift.

The role emphasizes guest satisfaction, staff supervision, and maintaining safety and cleanliness. The Shift Leader will help manage labor costs, plan daily operations, and foster a cooperative team environment in a