Restaurant Shift Leader — Elevate Hospitality & People

Capstone Group; Bristol (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Team Member referral bonus program

Team Member discount programs

Free meals while working

Paid Time Off

Tuition reimbursement

Job summary

Capstone Restaurant Group in Bristol, TN invites applications for a Shift Leader who will support the Assistant Manager and General Manager, ensuring activities align with the restaurant's business plan. The Shift Leader will supervise Team Members, monitor service quality, and help maintain staffing and labor costs.

You will train and direct staff, manage operations during shifts, uphold sanitation and safety policies, and strive to deliver outstanding hospitality and guest experiences through

Qualifications

• Must be a minimum of 18 years old.
• Willing to work flexible hours, including opening and closing shifts.
• Must have reliable transportation and method of communication with the restaurant (phone or email).

Responsibilities

• Take necessary action to ensure hospitality service is outstanding and guest needs are anticipated and met.
• Paths the restaurant to monitor all operations and correct problems immediately.
• Enforces quality, service, and cleanliness standards consistently.
• Monitors staffing levels and labor costs.
• Train and supervise Team Members and provide direction.
• Support efforts to maximize sales and profits and minimize costs.
• Plan, organize, and implement all operational routines during shifts.
• Maintain professional appearance and relationships with management and staff.

Skills

Leadership

Communication

Team Management

Guest service

Decision making

Organization

Job description

Capstone Restaurant Group in Bristol, TN invites applications for a Shift Leader who will support the Assistant Manager and General Manager, ensuring activities align with the restaurant's business plan. The Shift Leader will supervise Team Members, monitor service quality, and help maintain staffing and labor costs.

You will train and direct staff, manage operations during shifts, uphold sanitation and safety policies, and strive to deliver outstanding hospitality and guest experiences through