Shift Leader: Hospitality, Growth & Great Benefits

Capstone Group; Ottumwa (IA); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Medical insurance

Team Member referral bonus program

Team Member discounts

Free meals while working

Paid Time Off

Tuition reimbursement

Benefits at capstone-restaurants.our故事

Zusammenfassung

Capstone Restaurant Group is hiring a Shift Leader to support the Assistant Manager and General Manager in executing daily restaurant operations. You will ensure guests experience outstanding hospitality, supervise team members, manage staffing, and help control costs while upholding company standards and policies.

Ideal candidates are at least 18, flexible for opening/closing shifts, and have reliable transportation.

Qualifikationen

• Excellent communication, interpersonal and leadership skills.
• Ability to maintain the respect of your team.
• Guest driven focus.
• Ability to effectively make decisions under pressure, while delegating tasks appropriately.
• Excellent organizational and prioritization skills.
• Ability to work with others as a team.
• Ability to meet performance standards.
• Ability to take initiative and solve problems.

Aufgaben

• Take necessary action to ensure hospitality service is outstanding.
• Monitor and correct operational issues to meet standards.
• Enforce quality, service, and cleanliness standards.
• Maintain staffing levels and labor costs.
• Train and supervise Team Members.
• Help maximize sales and profits while controlling costs.
• Plan and organize shift-based routines and activities.
• Foster a cooperative, professional work environment.
• Ensure safety, sanitation and security policies are followed.
• Present a professional appearance and demeanor.

Kenntnisse

Leadership

Communication

Teamwork

Problem solving

Customer service

Jobbeschreibung

Capstone Restaurant Group is hiring a Shift Leader to support the Assistant Manager and General Manager in executing daily restaurant operations. You will ensure guests experience outstanding hospitality, supervise team members, manage staffing, and help control costs while upholding company standards and policies.

Ideal candidates are at least 18, flexible for opening/closing shifts, and have reliable transportation.