Shift Leader: Guest-First Restaurant Operations

Campero USA Corp.; Town of Florida (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Campero USA Corp. is seeking a Shift Manager to lead a crew, train staff, and coordinate daily restaurant operations in New York. You will plan shifts, coach team members, and ensure a safe and clean environment while upholding guest-first service standards.

The role requires at least 1 year in a related customer experience position, strong leadership, and bilingual English/Spanish communication. Availability for nights, weekends, and holidays is expected.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of experience in customer experience or similar role.
• Demonstrates leadership potential and team support.

Responsibilities

• Plan duties for each shift and coordinate ongoing operations.
• Ensure compliance with procedures and safety protocols.
• Assist General Manager and coach team with minimal supervision.
• Manage customer satisfaction and address complaints.
• Open/close restaurant and assist with staffing and inventory.

Skills

Leadership

Guest satisfaction

Bilingual (English/Spanish)

Food safety awareness

Computers

Physical stamina

Work schedule flexibility

18+ years old

Education

High School Diploma or equivalent

Tools

Computers

Job description

Campero USA Corp. is seeking a Shift Manager to lead a crew, train staff, and coordinate daily restaurant operations in New York. You will plan shifts, coach team members, and ensure a safe and clean environment while upholding guest-first service standards.

The role requires at least 1 year in a related customer experience position, strong leadership, and bilingual English/Spanish communication. Availability for nights, weekends, and holidays is expected.