Shift Leader: Guest Experience & Training

Mod-Pizza; Houston (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid sick leave

401(k)

Free pizza

Gym membership discount

Counseling services

Job summary

MOD Pizza in Houston is seeking a Restaurant Shift Supervisor to lead operations during scheduled shifts, train new hires, and uphold MOD standards. You will ensure guest satisfaction, manage deployment of the squad, and model MOD’s values on every shift.

The role requires at least one year in customer service, leadership experience, strong decision making, and a willingness to obtain food safety certification within 30 days.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Experience mentoring, training, or leading others.
• Ability to prioritize and make decisions.

Responsibilities

• Lead restaurant operations during scheduled shifts and support training.
• Ensure guest experiences are outstanding and operations run smoothly.
• Manage deployment, inventory, and ordering as needed.

Skills

Customer service

Mentor/leader

Decision making

Communication

Calm under pressure

Food safety certification

Job description

MOD Pizza in Houston is seeking a Restaurant Shift Supervisor to lead operations during scheduled shifts, train new hires, and uphold MOD standards. You will ensure guest satisfaction, manage deployment of the squad, and model MOD’s values on every shift.

The role requires at least one year in customer service, leadership experience, strong decision making, and a willingness to obtain food safety certification within 30 days.