Shift Leader - Guest Experience & Team Coach

Dunkin; Manassas (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Vacation

Health Insurance

Bonuses

Free meals

Referral Bonus

Tips

Job summary

Dunkin' Donuts in Manassas, VA is seeking a Shift Leader to coach crew members, assign tasks and ensure fast, friendly service in a busy restaurant.

You will uphold Brand standards, train and motivate staff, resolve guest concerns, and help drive sales while maintaining safety, cleanliness and regulatory compliance.

This role requires English fluency, a high school diploma or equivalent, and a readiness to work flexible hours in a team environment.

Qualifications

• Fluent in English required.
• Restaurant/retail or supervisory experience preferred.
• Math and writing skills expected.

Responsibilities

• Lead team and coach Crew Members throughout shifts.
• Communicate shift priorities and goals to the team.
• Support training of crew members as requested and provide feedback.

Skills

Fluent in English

Supervisory experience

Math and writing skills

Basic computer skills

18+years old

High School diploma preferred

Education

High School diploma

Job description

Dunkin' Donuts in Manassas, VA is seeking a Shift Leader to coach crew members, assign tasks and ensure fast, friendly service in a busy restaurant.

You will uphold Brand standards, train and motivate staff, resolve guest concerns, and help drive sales while maintaining safety, cleanliness and regulatory compliance.

This role requires English fluency, a high school diploma or equivalent, and a readiness to work flexible hours in a team environment.