Shift Leader — Guest Experience & Store Ops

UDF; Hamilton (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily operations. You will supervise team members on shift, ensure awesome guest service, and follow safety and policy guidelines.

The role requires handling cash, operating the POS and gas console, and maintaining product quality and cleanliness. A 37-40 hour work week may include 1st, 2nd or 3rd shifts, with pay ranging from $13.50 to $15.25 per hour.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal and gas console.
• Ability to understand operating instructions for store equipment.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests warmly and ensure the store is ready for guests.
• Prepare DipSide items: shakes, malts, ice cream cones, sundaes, sodas, and hand-packed containers.
• Operate the POS system and gas console; register transactions and handle payments and coupons.
• Stock shelves and maintain clean, organized display areas with correct product rotation.

Skills

Customer service

Communication

Cash handling

Retail operations

Job description

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily operations. You will supervise team members on shift, ensure awesome guest service, and follow safety and policy guidelines.

The role requires handling cash, operating the POS and gas console, and maintaining product quality and cleanliness. A 37-40 hour work week may include 1st, 2nd or 3rd shifts, with pay ranging from $13.50 to $15.25 per hour.