Shift Leader - Food Service & Guest Experience

Wingstop; Huntsville (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Wingstop in Huntsville, AL is seeking a Shift Leader to supervise daily operations, ensuring food safety, proper prep, cleanliness, and adherence to Wingstop standards. You will also assist in the kitchen and dining room, provide outstanding guest service, and train team members.

The role involves opening/closing shifts, enforcing policies, handling inventory basics, and resolving customer concerns with a positive attitude while maintaining a clean and safe environment.

Qualifications

• Experience in a fast-food or quick-service setting preferred.
• Ability to supervise and motivate a team during a shift.
• Strong communication and problem-solving skills.

Responsibilities

• Supervise a shift to ensure food safety, product prep, cleanliness and standards.
• Greet guests and provide excellent guest service; train newer crew members.
• Open or close the restaurant and manage daily operations.
• Enforce company policies and QSC requirements (quality, service, cleanliness).
• Assist in kitchen and dining area and maintain cleanliness throughout the shift.
• Resolve customer issues promptly and professionally.

Skills

Guest service

Leadership

Staff supervision

Food safety

Job description

Wingstop in Huntsville, AL is seeking a Shift Leader to supervise daily operations, ensuring food safety, proper prep, cleanliness, and adherence to Wingstop standards. You will also assist in the kitchen and dining room, provide outstanding guest service, and train team members.

The role involves opening/closing shifts, enforcing policies, handling inventory basics, and resolving customer concerns with a positive attitude while maintaining a clean and safe environment.