Shift Leader | Food Service Team Coach

NORCROSS GROUP; Queenstown (AL); On-site; USD 18,000 - 28,000; Full time

Job summary

Wingstop in Irondale, AL is seeking a Shift Leader to supervise the operations of a shift, ensure food safety, product preparation, cleanliness, and adherence to company standards. The role may involve cashier or cook duties while leading a team to deliver a flavorful guest experience.

The ideal candidate will train staff, manage inventory and store policies, and ensure daily duties are completed with a focus on service quality and efficiency.

Qualifications

• Ability to supervise a shift and manage staff.
• Maintain cleanliness, sanitation, safety, and Wingstop standards.
• Open/close the restaurant and meet required work hours.
• Resolve customer issues with a positive attitude and efficiency.
• Uphold Wingstop policies and brand standards.

Responsibilities

• Supervise a shift to ensure food safety, product prep, cleanliness, and standards are met.
• Train newer crew members in tasks and responsibilities.
• Open and close the restaurant, manage staffing and scheduling as needed.
• Provide outstanding guest service and address customer concerns quickly.

Skills

Guest service

Leadership

Cash handling

Food safety

Job description

Wingstop in Irondale, AL is seeking a Shift Leader to supervise the operations of a shift, ensure food safety, product preparation, cleanliness, and adherence to company standards. The role may involve cashier or cook duties while leading a team to deliver a flavorful guest experience.

The ideal candidate will train staff, manage inventory and store policies, and ensure daily duties are completed with a focus on service quality and efficiency.